Privacy Policy

1. Collection of Personal Information

In this notice, "Personal Information" means any information relating to an identified or identifiable individual. We process the following categories of personal information from you when you use our Services:

• Contact information such as your phone number and email address
• Registration information such as personal details, your game account information, and your in-game nickname or character
• Automatically collected information such as cookies, and in-game logs (such as mission logs and war logs), transaction logs
• Information necessary to facilitate your purchases through third parties, such as player keys, receipt information
• Information necessary to link your game account with your crypto wallet account, such as wallet addresses
• Information necessary to handle your inquiries and requests, such as information related to the issue you contact us about
• Information necessary for events, such as your in-game nickname or relevant server name

2. Use of Personal Information

We will use your personal information for the following purposes:

• To provide services to you, we may use your information to open and maintain user accounts, facilitate our Services' operation, customize services, provide forums and community features, respond to your questions, and manage events
• To improve the quality of our Services, we may use your information to maintain, improve, and manage our Services, including bug fixing, data analysis, and testing
• To maintain the security of our Services and users, including detecting users who illegally use our programs, and preventing and responding to fraud, security risks, and other technical issues
• To send you emails, we may email or communicate with you to handle your questions and requests or to communicate about your service usage. At your request, we may also send you electronic newsletters
• To comply with applicable laws and regulations, including using your information to ensure compliance with legal obligations (such as record-keeping obligations), resolve disputes, enforce our contractual agreements, and establish, exercise, or defend legal claims

3. Disclosure of Your Information

MAXION will not share your personal information except as agreed with you or in the following instances:

• With your consent, for example, when you agree to let us share your information with other third parties for their marketing purposes according to their separate privacy policies. If you don't want us to share your information with third parties, please contact us at https://maxion.atlassian.net/servicedesk/customer/portals/
• We may disclose your information as permitted by law, such as to comply with a subpoena, or when we believe that disclosure is appropriate to comply with the law, investigate fraud, respond to government requests, or protect the rights, property, or safety of our company, our users, and others
• MAXION PTE., Ltd may share your information in connection with a merger, sale of our assets, or financing or acquisition of all or a portion of our business by another company

4. Policy Changes

We may update this Privacy Policy to reflect changes in our operations. We recommend that you review this page periodically to get the latest information about our privacy practices.

5. Security

MAXION PTE., Ltd takes reasonable precautions to protect your information from unauthorized access or loss, misuse, or alteration by third parties. Although we make good faith efforts to store information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee complete security during transmission or storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining this information.

6. Accessing Personal Information

If your personal information changes, or if you no longer desire our service, you can correct, update, or delete inaccurate information by making the change on your account settings or by contacting us at https://maxion.atlassian.net/servicedesk/customer/portals/. We will respond to your access request within 30 days.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which the data is processed. Generally, without a request to delete personal information and without a valid legal reason to retain such information further, after the end of our relationship, we will keep your information for 1 month after the cancellation of your game account registration, or for the period specified in the table below: